Assured Certification
Rating (1207)
4.5/5
Business & Organizational Communication
(English)
Starting at ₹14 Per Day
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Assured Certification
Rating (1207)
4.5/5
Course Highlights
Course Highlights
- Learn Professional Communication Across Written, Verbal, Digital, And Non-Verbal Formats With Clarity, Confidence, And Professionalism.
- Improve Self-Awareness And Empathy To Navigate Team Dynamics, Resolve Conflicts, And Foster An Inclusive Environment.
- Develop Storytelling, Negotiation, Persuasion, And Public Speaking Skills To Engage, Motivate, And Inspire Others.
- Gain Expertise In Professional Emails, Video Calls, Collaboration Tools, And Virtual Communication Etiquette.
- Align Communication With Organizational Goals, Manage Change And Crises, Handle Office Politics, And Measure Communication Impact.
About the Course
5 Hours 40 mins
8 Modules
8 Practice Tests
9 Handouts
780 Learners
12 Months Access
Strong communication skills are essential for professional growth and leadership. This course covers every aspect of workplace communication—from writing clear emails and reports to speaking confidently and delivering presentations that leave an impact. You will also learn to navigate digital and remote interactions, develop emotional intelligence, handle conflicts, manage office dynamics, and communicate effectively across cultures. By the end of the course, you’ll be able to express your ideas clearly, influence others, and tackle workplace challenges with confidence.
Course Structure
- Introduction To The Course 4.24
- Communication: Key Traits & Process 7.25
- Internal vs. External Communication 6.51
- Communication Purpose in Organizations 6.40
- Seven Cs of Effective Communication 12.39
- Barriers & Ethics in Communication 8.04
- Emotional Quotient (EQ) in Communication 9.52
- Role of Critical and Creative Thinking 10.47
- Self-awareness and Communication Styles 11.37
- De-escalating Arguments and Rumours 8.22
- Inclusive & Ethical Workplace Communication 8.23
- Body Language and Paralinguistics 9.25
- Proxemics & Space in Business Settings 7.25
- Listening Barriers and Active Listening Tips 9.15
- Giving & Receiving Constructive Feedback 8.34
- Commandments of Effective Speaking 14.15
- Business Etiquette & Storytelling 8.10
- Art of Persuasion & Negotiation 10.55
- Public Speaking & Presentation Skills 11.07
- Writing Clear and Purposeful Emails, Memos & Reports 8.59
- Structure and Format of Business Documents 8.27
- Tone and Style for Varied Audiences 9.13
- Proofreading & Clarity Hacks 6.21
- Email and IM Etiquette 9.26
- Telephonic & Video Call Best Practices (Zoom, MS Teams, etc.) 9.14
- Maintaining Professionalism in Digital Communication 11.25
- Virtual Collaboration Tools and Hacks 10.48
- Communicating in Multicultural Environments 11.17
- Avoiding Stereotypes & Building Cultural Intelligence 11.50
- Handling Office Politics & Workplace Bullying 13.38
- Communication During Organizational Change or Crisis 14.32
- Aligning Communication with Organizational Goals 11.57
- Communicating Vision & Driving Change 11.05
- Crisis Communication Planning 11.30
- Measuring Communication Effectiveness 10.59
- Conclusion 3.41
Your Instructor
Dr. Priyam Dhani is a certified Emotional Intelligence Specialist and an experienced corporate trainer with extensive expertise in organizational communication and leadership development. She has authored more than ten research articles and book chapters, presented her work at national and international conferences, and supported professionals across industries in improving communication, collaboration, and leadership skills.
As the founder of Nurturing Emotions, Dr. Dhani blends academic knowledge with practical experience to deliver coaching and training programs that help professionals strengthen communication skills, navigate workplace conflicts, and build the confidence to express ideas clearly, influence others, and excel in their careers.
Dr. Priyam Dhani
EI Specialist | Leadership Coach | Corporate Trainer
Course FAQs
This course is ideal for professionals, managers, and students who want to improve their communication skills for the workplace, including written, verbal, and digital interactions.
Absolutely. Strong communication skills are crucial in every professional setting. This course equips you to express ideas clearly, lead teams, influence decisions, and handle workplace challenges confidently.
Upon completing the payment process, you will receive an email confirmation from our team within five minutes. You can then use your login credentials to access the course through the Dashboard, allowing you to learn at your own pace and convenience.
Upon completing the course, you will receive a certificate of completion, which you can download from your Dashboard.
Earn a Certificate
After finishing the course, you will get a Certificate of Completion.
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